Make sure employees can meet set standard: Court crunches numbers on bags of chips

Pepsi-Cola employees had to follow one unshakeable rule: No consumer must ever see a stale-dated product on any store shelf. Donald Chester, a 20-year route sales representative, delivered Hostess Frito Lay products (owned by Pepsi) to retail outlets. Pepsi expected Chester to ensure its products were removed from stores before their best-before dates expired. Most [...]