A summary dismissal proves costly: Firm didn’t fully investigate employee’s actions

September 7, 2005 by  
Category: General

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Directed by his employer to wait at reception, Grant Bouma knew that trouble was afoot. A 22-year employee with Flex-N-Gate Canada, Bouma was responsible for assuring the proper maintenance of the company’s plant equipment and facilities. As maintenance manager, Bouma was given considerable discretion to order thousands of pieces of material in the course of […]

Memo: Don’t lie to boss: Medical condition is no excuse for dishonesty with employer

August 31, 2005 by  
Category: General

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As a team leader for the Bank of Montreal, Julie Conlon was distinctly unenthusiastic about C.T. joining her group as an information technologist. Her previous dealings with him were not satisfactory. Conlon’s apprehensions were soon realized. After he started, C.T. was seen playing computer games during work hours and missing production meetings and deadlines. Colleagues […]

Severance issue lingered after employee transfer

August 24, 2005 by  
Category: General

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Philips Electronics learned to its chagrin that dismissed employees can collect severance from two former employers. An electrical engineer, Thomas Major, worked for over seven years with Philips at increasingly senior positions. Just six months before he was fired, in what appeared to be a show of confidence, Philips transferred Major from India to become […]

The fine art of saying, ‘You’re fired’

August 17, 2005 by  
Category: General

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Shirley believed she was doing Sam a favour when she fired him. Concerned that he would repeat his mistakes in his next job, she calmly detailed all of the reasons for his dismissal and offered advice to prevent those problems’ recurrence. Sam took it well, requesting clarification on some points and agreeing with others. Pleased, […]

Make sure employees can meet set standard: Court crunches numbers on bags of chips

July 20, 2005 by  
Category: General

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Pepsi-Cola employees had to follow one unshakeable rule: No consumer must ever see a stale-dated product on any store shelf. Donald Chester, a 20-year route sales representative, delivered Hostess Frito Lay products (owned by Pepsi) to retail outlets. Pepsi expected Chester to ensure its products were removed from stores before their best-before dates expired. Most […]